Customer Support — RETURNS & EXCHANGES

Customer Service

What is your warranty policy?

All KOVE AUDIO / KOVE SPEAKER products are warranted to be free of manufacturer's defects in materials or workmanship for one year of the date of purchase. Damage or wear resulting from an accident, misuse, abuse, commercial use, or unauthorized adjustment and/or repair are not covered under this warranty.

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Customer Service

What is your return policy?

We will replace all defective units with a new item for up to one year after the initial purchase. We do not accept used products for return, unless they are within our 45 day love it or leave it return window.

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Customer Service

What is your refund policy?

You may return new, unopened items sold and fulfilled by KOVE AUDIO / KOVE SPEAKERS (a dba ofDastmalchi LLC) within 60 days of delivery for a full refund (less shipping and handling). To begin the return process please visit this link: You should expect to receive your refund within 7-10 business days of shipping your package to the return shipper; however, in many cases, you will receive your refund sooner. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive...

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