My Strive Earphones are not responding, no matter what.

Customer Service @ 2018-11-16 15:33:49 -0800

Please try factory reset your earphones.

Factory Reset
To reset your headset, press and hold the volume up button, while the headset is charging, for 5 seconds. The indicator will flash blue 3 times, and all of the pairing information on the headset will be erased or reset).