Customer Support
Can the Commuter be used to provide audio for video, such as watching a movie on a tablet?
Yes. However, the quality of the experience—specifically, synchronization between audio and video—can be influenced by the implementation of Blueto...
Read moreDo Commuter speakers have stereo pairing?
No. The Commuter is a stand-alone speaker that does not work in tandem with any other.
Read moreHow many devices can pair with the Commuter speaker II at once?
The Commuter keeps track of the last eight devices to have paired and connected with it, dropping the least recently used when a new one is paired....
Read moreWhat happens if I have several Bluetooth-enabled devices in my house?
If you wish to connect to a previously paired device other than the one(s) already connected, press the Bluetooth button. Press once to identif...
Read moreWhat happens when my phone is streaming music to the Commuter and a call comes in?
When a call comes in, the audio on the Commuter will pause, and the call will ring through the speaker. If you wish to answer the call through the...
Read moreHow long does it take to charge the Commuter's battery?
While not playing music, much of the Commuter's battery charge can be recovered in 4-5 hours when using a USB power source of at least one amp of c...
Read moreDoes the Commuter support Wi-Fi® or WiDi?
No. The Commuter’s wireless connection is Bluetooth only.
Read moreMy connection is not stable, it cuts in and out, or there is a lot of white noise.
Check for nearby radio or wifi interference, also check to see that there are no objects between your Commuter and Bluetooth device that would impe...
Read moreWhen paired with my computer, windows ask for new driver. Do you provide this?
We do not. The Bluetooth A2DP/HSF drivers may require playing stereo sound via Bluetooth Connection, but the driver is actually needed for the Blue...
Read moreMy Commuter does not play music or answer calls when it's connected to a Bluetooth mobile phone.
Make sure your Bluetooth mobile phone supports A2DPand HSF (hands-free) profile; and ensure that your Bluetooth cell phone is within its effective ...
Read moreBluetooth devices can't pair up.
Make sure your mobile phone allows a new connection and has not reached the maximum amount of connections allowed—please refer to your Bluetooth de...
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