Customer Support — International Shipping

Customer Service

Customs and Duties

International Buyers- Please note: Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to buying. We apologize for the inconvenience that this may bring. 

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Customer Service

Do you ship internationally?

Yes. At present, international shipping takes a minimum of 15 business days.

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Customer Service

How long should it take to receive my order?

It takes 1-3 business days to process your order and shipping can take up to 7-10 business days, for orders within the United States. International orders take a minimum of 10-15 business days for shipping. To find out about the status of your order, use our Order Lookup page, here.

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Placing orders outside of the United States

Thank you very much for your interest in purchasing from Kove. We have partnered with Amazon to fulfill the overwhelming demand for this product for international orders only. Please click on the link below to be directed to our  AMAZON page, fulfill your international order. Please click here: KOVE Again, this is only for International Orders.

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