Customer Support
Shipping restrictions to US PO boxes, international, military, & US territories
Due to recent changes in shipping regulations, we are prohibited from shipping products powered by lithium-ion batteries, to locations outside of the United States, as well as U.S. Postal Boxes, APO/FPO (military addresses), American Samoa, Guam, Hawaii, Northern Mariana Islands, Puerto...
Read moreabout Shipping restrictions to US PO boxes, international, military, & US territories
No.
At present, we do not ship to customers outside of the United States
Will I receive a shipping confirmation email?
Yes, domestic orders will receive a shipping confirmation email. Once an order ships a confirmation email will be sent containing a tracking number and link for the tracking history. You can find your tracking number and track your package on our...
Read moreabout Will I receive a shipping confirmation email?
How long should it take to receive my order?
It takes 1-3 business days to process your order and shipping can take up to 7-10 business days, for orders within the United States.
To find out about the status of your order, use our Order Lookup page, here.
Why am I experiencing shipping delays?
If you didn't do the following, you could be experiencing shipping delays: Verify your shipping address at checkout. (Please note that your billing address can be different from your shipping address. Include your apartment number or suite number on the second...