Customer Support

Due to recent changes in shipping regulations, we are prohibited from shipping products powered by lithium-ion batteries, to locations outside of the United States, as well as U.S. Postal Boxes, APO/FPO (military addresses), American Samoa, Guam, Hawaii, Northern Mariana Islands, Puerto...

Yes, domestic orders will receive a shipping confirmation email. Once an order ships a confirmation email will be sent containing a tracking number and link for the tracking history. You can find your tracking number and track your package on our...

If you didn't do the following, you could be experiencing shipping delays: Verify your shipping address at checkout. (Please note that your billing address can be different from your shipping address. Include your apartment number or suite number on the second...

You can track your order by using our order lookup page, found here .  You will need your order number and the email address you used to place the order.