Customer Support

How many devices can pair with the Commuter speaker II at once?

The Commuter keeps track of the last eight devices to have paired and connected with it, dropping the least recently used when a new one is paired. When turned on, the Commuter searches for and connects to the most recently...

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What happens if I have several Bluetooth-enabled devices in my house?

If you wish to connect to a previously paired device other than the one(s) already connected, press the Bluetooth button. Press once to identify the currently connected devices; press again (within three seconds) to search through other recently connected devices...

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Does the Commuter support Wi-Fi® or WiDi?

No. The Commuter’s wireless connection is Bluetooth only.

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My connection is not stable, it cuts in and out, or there is a lot of white noise.

Check for nearby radio or wifi interference, also check to see that there are no objects between your Commuter and Bluetooth device that would impede the signal.

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My Commuter does not play music or answer calls when it's connected to a Bluetooth mobile phone.

Make sure your Bluetooth mobile phone supports A2DPand HSF (hands-free) profile; and ensure that your Bluetooth cell phone is within its effective working range.

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Bluetooth devices can't pair up.

Make sure your mobile phone allows a new connection and has not reached the maximum amount of connections allowed—please refer to your Bluetooth device’s user manual for more information

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My mobile phone can't find any new Bluetooth devices.

Make sure the Bluetooth speaker has entered pairing mode; and that the speaker is within the effective working range of your phone.

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What is the range of the Commuter's Bluetooth Performance?

The Commuter's Bluetooth link is capable of stable operation at up to 32 ft (10 m). Performance can be affected by obstacles such as walls or metal, interference from Wi-Fi® or other wireless devices.

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How do I Pair my Bluetooth device to the Commuter?

BLUETOOTH CONNECTION Turn the Commuter on by pressing and holding the power for several seconds,  the blue LED light will pulse quickly, letting you know that the speaker is now entered  Bluetooth pairing mode. CONNECT TO MOBILE PHONES/TABLET PCs/COMPUTERS Activate...

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