Customer Support

How many watts is the Commuter?

The Commuter Speaker is 10 watts.  

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Can the Commuter be used to provide audio for video, such as watching a movie on a tablet?

Yes. However, the quality of the experience—specifically, synchronization between audio and video—can be influenced by the implementation of Bluetooth on the device, and the best performance will occur when wireless interference is minimized by keeping the Commuter and the device...

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Do Commuter speakers have stereo pairing?

No. The Commuter is a stand-alone speaker that does not work in tandem with any other.

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How many devices can pair with the Commuter speaker II at once?

The Commuter keeps track of the last eight devices to have paired and connected with it, dropping the least recently used when a new one is paired. When turned on, the Commuter searches for and connects to the most recently...

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What happens if I have several Bluetooth-enabled devices in my house?

If you wish to connect to a previously paired device other than the one(s) already connected, press the Bluetooth button. Press once to identify the currently connected devices; press again (within three seconds) to search through other recently connected devices...

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What happens when my phone is streaming music to the Commuter and a call comes in?

When a call comes in, the audio on the Commuter will pause, and the call will ring through the speaker. If you wish to answer the call through the Commuter, simply press the circle button on the control panel to...

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How long does it take to charge the Commuter's battery?

While not playing music, much of the Commuter's battery charge can be recovered in 4-5 hours when using a USB power source of at least one amp of current. Charging from alternate USB power sources or when playing music may...

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Does the Commuter support Wi-Fi® or WiDi?

No. The Commuter’s wireless connection is Bluetooth only.

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My connection is not stable, it cuts in and out, or there is a lot of white noise.

Check for nearby radio or wifi interference, also check to see that there are no objects between your Commuter and Bluetooth device that would impede the signal.

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