Customer Support

How do I cancel my order?

In order to provide quality service and rapid shipping, we are limited to our cancellation period. Our Customer Service agents are given a specific time frame in which they are able to cancel an order.  Any order placed during business hours,...

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What is your return policy?

We will replace all defective units with a new item for up to one year after the initial purchase. We do not accept used products for return, unless they are within our 45 day love it or leave it return window.

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What is your refund policy?

You may return new, unopened items sold and fulfilled by KOVE AUDIO / KOVE SPEAKERS (a dba ofDastmalchi LLC) within 60 days of delivery for a full refund (less shipping and handling). To begin the return process please visit this...

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