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Customer Support
- Shipping restrictions to US PO boxes, international, military, & US territories
- How many watts is the Commuter?
- How do I cancel my order?
- What is your warranty policy?
- What is your return policy?
- What is your refund policy?
- Can the Commuter be used to provide audio for video, such as watching a movie on a tablet?
- Do Commuter speakers have stereo pairing?
- Do you ship internationally?
- Will I receive a shipping confirmation email?
- How many devices can pair with the Commuter speaker II at once?
- What happens if I have several Bluetooth-enabled devices in my house?
- What happens when my phone is streaming music to the Commuter and a call comes in?
- How long does it take to charge the Commuter's battery?
- Does the Commuter support Wi-Fi® or WiDi?
- My connection is not stable, it cuts in and out, or there is a lot of white noise.
- When paired with my computer, windows ask for new driver. Do you provide this?
- My Commuter does not play music or answer calls when it's connected to a Bluetooth mobile phone.
- Bluetooth devices can't pair up.
- My mobile phone can't find any new Bluetooth devices.
- What is the range of the Commuter's Bluetooth Performance?
- How do I Pair my Bluetooth device to the Commuter?
- What are the Bluetooth Specifications of the Commuter?
- There are a lot of lights on my Commuter. What do they all mean?
- I’ve connected my device, but I’m not hearing sound.
- Why can’t I remotely control the pause, play, previous song and skip track functions with the speaker when playing music?
- How do I adjust my music of the Strive Earphones?
- How do I handle phone calls using my Strive Earphones?
- How do I know when I am running out of battery?
- The Strive Earphones don't fit in my ears.
- How do I pair my Strive Earphones?
- Tell me about the NFC function.
- Using the Auxiliary Connector on the Commuter.
- The sound is not very clear or the caller can not heard me clearly on a phone call.
- My Strive Earphones are not responding, no matter what.
- Can I use my Strive Earphones while they are charging?
- My connection is not stable, it cuts in and out.
- What is the battery performance of the Commuter?
- How long should it take to receive my order?
- Why am I experiencing shipping delays?
- How can I track my order?
- Will I be charged in U.S. currency?